In January, 2018, Lorna was doing some simple gardening when her back went ‘pop,’ and she experienced significant pain. She had real trouble standing up, which affected her role as a carer. She went to her GP, who gave her some pain relief.
After a few weeks, however, the pain had not abated, so Lorna went to a private hospital to get another opinion. She was given the details of a private spinal physiotherapist, who promptly saw her, suspected it was a slipped disc, and referred her to London Imaging Centre for an MRI Lumbar Spine scan on Tuesday 6th March.
On Wednesday, Lorna received a call from London Imaging Centre, and was promptly booked in for the next appointment she could attend with someone accompanying her in the week, which was Thursday 15th. However, she was put on Cancellation Standby in case a slot on Saturday 10th became available.
On Friday 9th she received a call from London Imaging Centre, asking her if she would like to reschedule her appointment to the next day, which she was delighted with, as she could be accompanied, and she would receive treatment even faster. She describes the booking process as ‘thoughtful’ and ‘flawless.’
On Saturday 10th, Lorna travelled to the London Imaging Centre in the Harley Street medical district for her afternoon appointment. She said of her appointment that she ‘couldn’t fault it,’ and that the radiographers assisted her up from the scanner and were ‘very helpful,’ for which she was grateful.
Lorna paid for her scan at reception, was given a copy of her scan images on a CD, and left after just over an hour at the Centre.
Her report was completed on Monday evening, and was read by her physiotherapist on Tuesday. The scan results stated that ‘There is right L5/S1 paracentral disc protrusion which compresses the right S1 nerve root in the right lateral recess.’ In layman’s terms, Lorna had a herniated disc, or ‘slipped disc.’ This confirmed the physiotherapist’s initial diagnosis, and he saw Lorna on Wednesday, starting the requisite treatment the next week.
Lorna is recovering well, and describes her current condition as ‘hugely improved, because the physiotherapist got going really quickly.’ Lorna cares for people with dementia, so mobility is really important to her; having been quickly and correctly diagnosed, her transition from sitting to standing is much better thanks to upping exercises and twice-weekly gym sessions, which means that she can give better care for her patients.
Herniated discs are often left to heal on their own, but can require spinal surgery if the problem persists over many months. In this case, the quick diagnosis and subsequent physiotherapy means that the chances that Lorna will need spinal surgery are much reduced, which she is relieved about and thankful for!
Lorna wanted to thank her brilliant physiotherapist, without whom she would still be in pain, and London Imaging Centre for their ‘efficient’ and ‘thoughtful’ service.