The London Imaging Centre is conveniently located in the heart of the Harley Street district, Marylebone. We are at the Oxford Street end of Wimpole Street just a short walk from Oxford Circus and Bond Street tube stations. You can reach us by road, the tube, rail or bus. View our location on a map here.

London Imaging Centre

Lister House

11 Wimpole Street

London

W1G 9ST

020 7042 1888 (Phone)

020 7631 1604 (Fax)

help@london-imaging.co.uk

When you arrive you will find us on the basement level. Our Reception Team will greet you and check you in. Part of the check-in procedure we ask you to answer safety questions and fill in other forms if necessary. You will then be introduced to your Radiographer or Consultant who will explain the scan procedure and answer any questions you have.

We normally allow up to 20 minutes for check-in. Feel free to use our complimentary Wifi and enjoy a hot drink and a biscuit (so long as this doesn’t interfere with your scan) during your waiting time.

Yes. We see many patients with claustrophobia, as well as those who are anxious or concerned. Our Radiographers and Consultants are trained to help you feel at ease.

MRIs, in particular, can appear daunting. Please bear in mind that:

• The scanner is open at both ends and is located in a spacious room. Many of our patients mention how much this helps reduce the feeling of being enclosed.

• Depending on what area of the body you are having examined, your head may even be able to stay outside of the machine.

• You will be given a handheld control that you can press at any time to stop the scan and come out of the machine.

If you would like to talk through your concerns with a Radiographer, don’t hesitate to contact us on 020 7042 1888. One of our Radiographers will be happy to talk to you and put your mind at ease.

It will be one of our top priorities. You will be able to stay with your child throughout their appointment, including during the scan. We recommend that you prepare your child of what to expect. You can do this using our clear and simple patient guides.

As an example, MRIs will require your child to lie in an open-ended tube. They will be asked to stay very still, so you could practise this beforehand. The MRI machine makes loud rhythmic noises, but the radiographer will give them headphones to cover their ears.

If you have any concerns, don’t hesitate to contact us on 020 7042 1888. One of our Radiographers will be happy to talk to you and put your mind at ease.

The scan images are available immediately after the scan. You can access your images through your online TREVOR account or CD which you will be provided with at the Reception before departure. A Consultant Radiologist will analyse and report on your scan. The report will be made available to your referring Clinician within one working day. Please note that, in keeping with clinical governance, we do not provide patients with a copy of the report. Please arrange an appointment with your referring Clinician to discuss the results. Contact us if you have any further questions in regards to your scan images or report.

 

You can obtain your report from your referring Clinician. We make the reports available to Referrers within one working day on our secure portal TREVOR. If you like us to share your report with another Clinician, we can arrange that for you.

We are guided by our duty of care to ensure that each of our Patients are provided the most appropriate medical follow-up as a result of the scan. We share reports with Referrers rather than Patients in order to make sure that you are advised (your referring Clinician is able to advise you after reviewing the scan report letter written by the Radiologist) on the required treatment pathway or appropriate further tests if such are necessary.

If you do not intend to have a follow-up consultation with a Clinician and you wish to obtain a copy of your report from London Imaging Centre under the Data Protection Act, you may do so by consulting the ICO website which contains guidelines on how to submit a Subject Access Request to us. We then have up to 40 days to send the report to you.

It may be possible for us arrange this if necessary. Please tell us your requirements in advance so we can try and make the arrangements with the Clinical Team including reporting Radiologist.

There is no harm in including it. It is important to provide as complete and as accurate information as possible. You are welcome to discuss your concerns with our Reservations Team or our Radiographer or Consultant before the scan. Please contact us on 020 7042 1888 if you have any questions.

Your feedback, positive or negative, is very important to us because it allows us to enhance our service. Simply click on one of the links below to leave us a review:

Click here leave us a Google review.

Click here to leave us a Yelp review.

Alternatively, you can send us an email to help@london-imaging.co.uk or call us on 020 7042 1888.