The London Imaging Centre is conveniently located in the heart of the Harley Street district, Marylebone. We are at the Oxford Street end of Wimpole Street just a short walk from Oxford Circus and Bond Street tube stations. You can reach us by road, the tube, rail or bus. View our location on a map here.

London Imaging Centre

Lister House

11 Wimpole Street

London

W1G 9ST

020 7042 1888 (Phone)

020 7631 1604 (Fax)

help@london-imaging.co.uk

If you are having an MRI scan, please arrive at the Centre at your appointment time. You will find us on the Basement level. We normally allow approximately 20 minutes for check-in, so for example if your appointment time is 16:00, your scan will be scheduled to take place at 16:20.

For Ultrasound, DXA and X-ray scans, your appointment time is when the scan is scheduled to be performed, so please arrive no later than 10 minutes before your appointment time.

Our Reception Team will greet you and check you in. As part of the check-in procedure we ask you to answer safety questions and fill in other forms if necessary. Feel free to use our complimentary Wifi and enjoy a hot drink and a biscuit (so long as this doesn’t interfere with your scan) during your waiting time. You will then be introduced to your Radiographer or Consultant who will explain the scan procedure and answer any questions you have.

To find out details of your specific appointment, please visit the appropriate page under the ‘Patient Guide’ tab.

 

Yes. We see many patients with claustrophobia, as well as those who are anxious or concerned. Our Radiographers and Consultants are trained to help you feel at ease.

MRIs, in particular, can appear daunting. Please bear in mind that:

  1. The scanner is open at both ends and is located in a spacious room – many of our patients mention how much this helps reduce the feeling of being enclosed.
  2. The radiographer is always in contact – the radiographer provides regular updates on how much time is left in each scan, and regularly checks in to see if everything is alright. All our radiographers have carried out thousands of scans, so they know exactly how to deal with patients with worries or fears.
  3. Call bell – you will be given a call bell to hold for the duration of the scan. If, at any point, you need to stop the scan, simply squeeze the handheld call bell and the radiographers will immediately check in to see what the problem is. You can be withdrawn from the scanner in seconds if need be.
  4. Sliding in and out of the scanner – many patients have a fear of enclosed spaces, and of being trapped. If you have this fear, we are very happy to slide you in and out of the scanner a few times to show you that you are always able to exit the scanner in a matter of seconds.
  5. Sedatives – you may wish to take a mild sedative before the scan. This does not put you to sleep, but rather relaxes you enough to control your nerves and put you at ease for the scan. If this is a route you wish to take, contact your referrer/GP to request a prescription for sedatives.
  6. Accompaniment – many people feel far more comfortable when a friend or relative accompanies them in the scanning room. The friend or relative will have to fill out a form to accompany you in the MRI room.
  7. Headphones – headphones or earplugs are always provided due to the noise of the machine. If you wish, you can listen to music of your choice through the headphones during the scan. You can also request an eye mask if you think it will help.
  8. Mirror – in many cases, a mirror can be provided so that you can see out of the scanner, which reduces the feeling of being enclosed.
  9. Pre-scan visit – if you wish to see the MRI scanner before your appointment, a pre-scan visit can be arranged, where you can ask questions and take a quick tour of the machine. Patients often find that this helps with any nerves on the day of the appointment.

 

If you would like to talk through your concerns with a Radiographer, don’t hesitate to contact us on 020 7042 1888. One of our Radiographers will be happy to talk to you and put your mind at ease.

It will be one of our top priorities. You will be able to stay with your child throughout their appointment, including during the scan. We recommend that you prepare your child by telling them what to expect. You can do this using our clear and simple Patient Guides, (see the ‘Patient Guide’ tab on the taskbar above).

As an example, MRIs will require your child to lie in an open-ended tube. They will be asked to stay very still, so you could practise this beforehand. The MRI machine makes loud rhythmic noises, but the radiographer will give them headphones to cover their ears.

If you have any concerns, don’t hesitate to contact us on 020 7042 1888. One of our Radiographers will be happy to talk to you and put your mind at ease.

The scan images are available immediately after the scan. You can access your images through your online TREVOR account or CD which you will be provided with at the Reception before departure. A Consultant Radiologist will analyse and report on your scan. We aim to make the report available to your referring Clinician within one working day. Please note that, in keeping with clinical governance, we do not provide patients with a copy of the report. Please arrange an appointment with your referring Clinician to discuss the results. Contact us if you have any further questions in regards to your scan images or report.

 

You can obtain your report from your referring Clinician. We aim to make the reports available to Referrers within one working day on our secure portal TREVOR. If you would like us to share your report with another Clinician, contact us and we can arrange that for you.

We are guided by our duty of care to ensure that each of our Patients are provided the most appropriate medical follow-up as a result of the scan. We share reports with Referrers rather than Patients in order to make sure that you are advised (your referring Clinician is able to advise you after reviewing the scan report letter written by the Radiologist) on the required treatment pathway or appropriate further tests if necessary.

If you have any questions regarding your report, or the release of your medical records in line with the General Data Protection Regulation, please contact us on 020 7042 1888 or at help@london-imaging.co.uk.

It may be possible for us arrange this if necessary. Please tell us your requirements in advance so we can try and make the arrangements with the Clinical Team including reporting Radiologist.

There is no harm in including it. It is important to provide as complete and as accurate information as possible. You are welcome to discuss your concerns with our Reservations Team or our Radiographer or Consultant before the scan. Please contact us on 020 7042 1888 if you have any questions.

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Alternatively, you can send us an email to help@london-imaging.co.uk or call us on 020 7042 1888.